Capture emails in the DM

Turn on Capture their email

1. Open the automation, or click New automation, and go to step 3, Follow-up.
2. Switch on Capture their email.
3. Write The ask, for example Want the guide in your inbox too? Reply with your email. Leave it blank and HyperDM sends its own ask, which also says they can unsubscribe.
4. Write the Confirmation after they send it, for example Got it, you're on the list.

   

5. Click Publish.

   

The ask needs an open DM window, so it goes out once the person has replied or tapped. On a comment automation set to After they reply (the default, see the opening message), it follows the link after their reply. On a DM keyword automation they messaged you first, so it goes right after your DM.

Instagram's rule. A comment's private reply doesn't open the DM window. If a comment automation sends the link In the first message, the email ask goes out before they've replied, and unless they messaged you in the last 24 hours Instagram's window stops it. Keep After they reply when the email matters.

What HyperDM saves, and what it doesn't check

When their next message contains something shaped like an email address, such as name@example.com, HyperDM takes the first one, saves it as a lead for that automation and sends your confirmation. Words around the address are fine.

A reply with no address isn't chased. Nothing is saved, no second ask goes out, and the message carries on to your other automations or the AI agent. The ask stays open, so an address they send in a later message is still saved.

HyperDM checks the shape of an address, not the inbox behind it. It sends no confirmation email and doesn't test whether the address exists, so a typo like gmial.com or a made-up address is saved as typed. Expect a few bad addresses when you move the list into your email tool.

Where the emails show up

• The automation's row on Automations counts emails in the funnel line under its name, and the Most leads sort ranks your automations by them.

  

• The automation's Results page shows Emails, with emails per person reached, and lists each Shared an email event under Who it reached. It never shows the address itself.

  

• Analytics shows Leads captured on every plan.

If you want the addresses in a file you can download, build the capture as a flow question. Its answers save onto a contact field you can see on the contact, and the flow's Responses button lists every answer and exports them as CSV. Neither way of asking syncs addresses to another tool, so you import that CSV into your email tool yourself.

Hold the link until they send an email

The form always sends the link first. To make the email the price of the link, use a question in a flow. A Message step with a Data collection block set to Email waits for a typed answer and saves it to the field named in Save to field (email for a new question).

1. On a comment trigger, keep the first step a short message with one quick reply button. The first private reply can't carry a question, and Design checks blocks it.

   

2. In the next Message step, use Add block to add Data collection, set it to Email and write the question, for example What's the best email to send the guide to?
3. Leave Separate exit for skips on. The step gets two exits: Answered, for a valid email in this conversation, and Skipped, for the skip word (Skip by default) or running out of re-asks.

   

4. Put the message with your link after Answered. Connect Skipped to a short goodbye, or leave it empty to end the flow there.
5. Read Design checks, then click Set live.

   

An email answer has to fit the format, so a reply that doesn't is asked again. With the default Retry limit of 1, their second reply that doesn't fit takes Skipped. If they don't answer within the step's No-response timeout, the flow ends there.

Which way to ask

A held link costs you the people who won't share an address, and they get nothing. HyperDM doesn't publish a typical answer rate, so compare your own: Results for the form, Drop-offs on the canvas for the flow.