HyperDM turns comments, keyword DMs and story replies into real conversations — grounded in your catalog, with the link, the code or the answer in the first reply, and a clean handoff when a thread needs you. Live today on the official Instagram API. Describe it in a sentence, or draw it on the canvas.
ILLUSTRATIVE EXAMPLE · SAMPLE DATA
A reel takes off and the comments fill with ‘price?’, ‘link?’, ‘still available?’ — buyers, in public, at peak intent. Three moves: someone comments your keyword, DMs you or replies to a story; HyperDM replies publicly where it should, opens the DM with the link, the code or the answer, and keeps the conversation going from your real catalog.
Get started free
A sample Instagram DM answered from a demo catalog, with a quick reply that delivers the link — the dm_keyword trigger and the grounded agent, on the official Instagram API.
A DM lands with the word you chose; the reply you wrote goes out automatically, and the follow-up question is answered from your synced products.
Get started free
A comment that contains the keyword (matched case-insensitively) gets one of the public reply variants under the comment and a DM with the link — the comment_keyword automation.
A rotated public reply under the comment, the DM with up to three tracked links, and the email ask if you want it — scoped to the posts you choose.
Get started free
A text reply to the business's story lands in the DM thread flagged as a story reply (the story_reply trigger) and is answered in-thread without a keyword — by the automation's fixed DM, or, when the opt-in AI agent is on, with an answer grounded in the catalog.
‘Is this the ceramic set from the story?’ — answered in the DM with the price and the link, no keyword needed.
Get started free
Plenty of tools auto-reply on Instagram. HyperDM keeps the conversation going and shows its work: answers come from your synced catalog and reviewed knowledge, each AI reply in the Inbox carries a grounded receipt, and supported sends are checked against the 24-hour messaging window on Meta's official Instagram API — from an Instagram-approved app built by a verified Meta Tech Provider.
Get started free
The agent answers from the workspace's knowledge and catalog and the Inbox shows the receipt — `Sources retrieved · <sources>` when retrieval found chunks, `⚠ unsourced — review` when it did not.
A DM containing the keyword — or, in intent mode, one worded close to a question you describe — fires your reply, and the AI agent (when you switch it on) takes the follow-up from your catalog.
Get started free
A merchant can take a thread over for a fixed duration or until they resume (the agent pauses and auto-resumes on the timer), snooze it to resurface later, and the Inbox states whether the 24-hour reply window is open — a free-form reply outside it is refused, not sent.
Take over a chat for a set time or until you resume, and HyperDM pauses its automated replies there; replying by hand pauses them too once your message sends. The Inbox shows whether the 24-hour window is still open.
Get started freeConnect your professional account, pick the first automation, and HyperDM runs the whole play on the official Instagram API.
Authorise your Business or Creator account on Meta's official API. The card shows Connected, and your @handle appears on the dashboard.
Comment-to-DM on the posts you choose, a keyword DM, a story reply or the ice breakers — a short form with a live phone preview, no flowchart required.
The reply goes out when a comment or DM matches. Switch on the agent and the follow-up — sizing, stock, shipping — is answered from your catalog, with the checkout link in the thread.
NO CARD · TEST BEFORE YOU GO LIVE · CANCEL ANYTIME
