An AI sales rep that lives in your TikTok DMs.
A viewer DMs you. HyperDM answers from your real catalog — price, stock, the link to buy — in about two seconds, and closes while the video's still climbing, on TikTok's official messaging API. No flow required.
Right now, a viral TikTok dies in your inbox.
A video takes off and hundreds of “where's the link??” DMs land inside the hour. You're filming, or asleep, or working through the last hundred by hand. By the time you reply, the buyer has scrolled on. So you reach for a keyword bot — and it dumps one link and dead-ends the second they ask “does it run small?” The attention was real. The sale walked.
- ✕You paste the link by hand — hundreds of times, hours too late.
- ✕A keyword bot fires one link, then dead-ends on the first real question.
- ✕The follow-up — size, price, “is it in stock?” — goes unanswered until the wave is gone.
- ✕You're billed per follower, for contacts who never bought a thing.
One DM in. A grounded conversation out.
No flowchart required, no keyword tree to maintain. You point HyperDM at your catalog and it works the DM end to end — on TikTok's official messaging API, within policy on every send. Three steps, and the whole thing runs itself.
Trigger
someone DMs you a question, or your keyword (“LINK”, “GUIDE”, “PRICE”). HyperDM picks it up the second intent peaks, not hours later.
Grounded answer
it reads what they mean, pulls the real price, stock and sizing from your catalog, and replies in your voice in about two seconds. Never an invented detail.
Close or hand off
it sends the link to buy, keeps talking to recover the cart if they stall, and pings you the moment a thread needs a human.
Everything it does in your Instagram DMs, now in TikTok's.
Same grounded agent, same describe-the-job setup — pointed at TikTok. Every capability below already runs for brands on Instagram today. A proven agent, pointed at a new channel.
Keyword-triggered DM replies
a keyword typed into your DMs fires the right reply the second it lands, so you catch the buyer at peak intent instead of losing them to the scroll.
Grounded catalog answers
price, stock, sizing and shipping pulled from your real catalog, so it never quotes a price you don't charge or a size you're out of.
TikTok Shop buyer messages
order, shipping and returns questions handled inside TikTok's seller reply window, escalated to you when they need a human.
Link delivery
the buy link goes straight into the DM, so a wave of views turns into orders rather than a vanity spike in follows.
Human handoff, anytime
take over any thread in a tap, and it hands off on its own the moment a question falls outside your catalog.
Built on TikTok's official messaging. Honest about the rest.
HyperDM sends on TikTok's official messaging API — no gray-area automation that risks your account, human takeover on any thread, an audit log on every send. And the part most tools skip: TikTok's messaging API is gated. It opens by account eligibility and rolls out region by region. HyperDM connects your account the moment you're cleared, and tells you exactly where you stand until then.
Official messaging API
within policy on every send, never a workaround that risks a ban.
Comment-to-DM is off the table
no TikTok API turns a comment into a DM, so no tool can sell you that. We say so instead of selling it as “coming soon”. Comment-to-DM is live today on Instagram, where the API supports it.
Take over anytime
jump into any thread; it hands off the instant a human is needed.
Audit log on every thread
every reply grounded and logged, so you've always got the receipts.
Eligibility, stated plainly
gated API, region-by-region rollout; we wire your account the day you're cleared.
The honest FAQ.
Put a closer in your TikTok DMs.
Point it at your catalog and go live in under 10 minutes. Your first 50 conversations a month are free — no credit card, no flow required.