PREVIEWTikTok is disabled for general use. Provider access and HyperDM readiness are separate requirements; no launch date is promised. Get TikTok availability updates

The examples below preview the intended experience. Availability is limited by the notice above; a demo does not establish general availability or a launch date.

TIKTOK AUTOMATION FOR BRANDS & CREATORS

An AI sales rep that lives in your TikTok DMs.

Preview of the intended TikTok inbox, disabled for general use: a viewer DMs you and HyperDM answers from your reviewed knowledge and catalog — price, stock status, the link to buy — on TikTok's official messaging API. No flow required.

Availability updates only · No promised launch date
INBOUND DM PREVIEWKEYWORD PREVIEWMANUAL REPLY PREVIEWRELEASE GATES APPLY

ILLUSTRATIVE EXAMPLE · SAMPLE DATA

the olive wide-leg from your vid — got it in a medium?
The olive wide-leg is $98 and showing in stock, free shipping over $75. Want the link to pick your size?
INBOUND DM · REVIEWED KNOWLEDGE
yes pls
Here you go 🛒 your-store.com/olive-wide-leg
CATALOG
PREVIEW · SAMPLE CONVERSATION · DEMO CATALOG

An inbound DM in. A grounded conversation out.

  • INBOUND DMS

    A viewer DMs you, HyperDM answers

    Intended: price, stock status and the link to buy, from your reviewed knowledge and catalog.

  • KEYWORDS

    ‘LINK’, ‘GUIDE’, ‘PRICE’ fire the reply

    Intended: a keyword typed into your DMs fires the reply you set, so the buyer gets the link instead of a wait.

  • GROUNDED

    Price and stock from your catalog

    Intended: price, stock status, sizing and shipping from your synced catalog — stock as of your last sync — with the sources listed in the Inbox.

  • BY HAND

    Or answer it yourself, in the same thread

    Take a TikTok conversation over and type the reply yourself while their window is open — same guardrails, same record, no separate app.

  • HONEST

    Comment-to-DM isn't something we do here

    HyperDM doesn't do comment-to-DM on TikTok. TikTok runs a version of its own, but only for Business Accounts registered in Vietnam, Indonesia and Thailand, and only for comments TikTok itself picks as high-intent — and HyperDM doesn't offer it there. Comment-to-DM is live today on Instagram, where the API supports it.

  • PLATFORM

    TikTok's official messaging API

    Intended: permission, messaging-window and rate checks before supported sends — never a workaround that risks a ban — and an audit log on every thread.

  • ELIGIBILITY

    Stated plainly

    TikTok is disabled for general use in HyperDM. Provider eligibility and our integration release gates must both be satisfied; joining the list does not enable an account or guarantee a launch date.

  • HANDOFF

    Take over anytime

    Intended: take over any thread from the Inbox; uncertain answers follow your human-review setting.

One DM in. A grounded conversation out.

A creator laughing on a road case in a stage-door alley — the DMs from the video answered from her catalog.
  • WHEN SOMEONE…DMs ‘got it in a medium?’
  • THEN‘$98, showing in stock’ + the link

A video takes off and hundreds of ‘where's the link??’ DMs land inside the hour while you're filming, or asleep. No flowchart required, no keyword tree to maintain: you point HyperDM at your catalog and it works the DM end to end — on TikTok's official messaging API, with the reply window checked before each send.

Get TikTok availability updates

EXPLORE TIKTOK

A sample inbound TikTok DM about a video, answered from a demo catalog — the link arriving as the labelled URL line TikTok's send API carries, since it has no preview card. An inbound DM is the only trigger depicted.

TikTok

An inbound DM, answered from the catalog

Intended: ‘The olive wide-leg from your vid — got it in a medium?’ answered with the price, stock status and the link to pick a size.

Get TikTok availability updates

A merchant can take a thread over for a fixed duration or until they resume (the agent pauses and auto-resumes on the timer), snooze it to resurface later, and the Inbox states whether the 24-hour reply window is open — a free-form reply outside it is refused, not sent.

One Inbox

The same agent, the same Inbox

The same assistant and Inbox you use on Instagram today. On TikTok they stay a preview until integration validation and release gates pass.

Get TikTok availability updates

Built on TikTok's official messaging. Honest about the rest.

A creator at a vintage camera shop's counter, phone face-down — the reply window checked before each send.
  • OFFICIAL APIgated · region by region
  • AUDIT LOGevery reply grounded and logged

This preview describes the intended TikTok integration, which is disabled for general use. TikTok's messaging API depends on account eligibility and regional access. Provider eligibility alone does not enable HyperDM: integration validation and release gates must also pass. No launch date or protection from platform enforcement is promised.

Get TikTok availability updates

How TikTok DM automation works

Intended flow, not yet released — on TikTok's official messaging API, with the reply window checked before each send.

  1. Step 1: Trigger

    Someone DMs you a question, or your keyword — ‘LINK’, ‘GUIDE’, ‘PRICE’. The intended integration picks it up from TikTok's messaging webhook.

  2. Step 2: Grounded answer

    It reads what they mean and uses your reviewed knowledge and catalog for price, stock status and sizing, then replies in your voice.

  3. Step 3: Close or hand off

    It sends the link to buy, and you can take the thread over from the Inbox.

TikTok automation, answered.

Answered everything?

Get TikTok availability updates

Availability updates only · No promised launch date

Put a closer in your TikTok DMs.

Get TikTok availability updates

Availability updates only · No promised launch date

Not affiliated with ManyChat or TikTok.