About HyperDM

A DM should never go unanswered.

HyperDM exists because stores keep losing sales in their sleep — to questions a good rep could answer in ten seconds. We're a small, bootstrapped team building the tireless sales rep every brand and creator deserves, and onboarding a founding cohort of DTC brands now.

Start freeSee open roles
The HyperDM founder at work, shot on hard flash
hyperdm@hyperdmINSTAGRAM · DIRECT
is a human ever reading this?
Ask for one and someone takes over mid-thread. Until then, you're talking to the agent.
grounded · you can jump in anytime
Message…
EARLY ACCESS · FOUNDING COHORT OPEN · NO CARD
The founder at a desk late at night, buried in unanswered DMs
The desk where it started
The short version

It started with sales lost overnight.

Stores lose orders in their sleep to questions a good rep could answer in ten seconds — “does the medium run small?” — that nobody sees until morning. By 9am the buyer has already bought elsewhere. Nothing about that is rare. It’s how most DMs end.

We tried the flow builders. We drew the diagrams, wired the keywords, and watched it all break the first time a real human typed like a real human. Those tools were built to route messages — not to answer them.

So we built the thing we wanted: an agent you brief in plain English, grounded in your live catalog, that answers like your best rep — and hands you the thread the moment it should. Hire an agent. Don’t draw a flow.

Founder-ledBootstrapped — we ship in days, not quarters
Early accessOnboarding our first stores right now
InstagramLive today · WhatsApp & TikTok coming
What we believe

Four rules we don’t bend.

01Grounded or silent

If your data doesn't back it, the agent doesn't say it. No invented discounts, no guessed sizes, no promises you'd have to walk back.

02Your voice, your guardrails

You set the tone and the lines it never crosses. It sounds like you on your best day — and it knows what it's not allowed to say.

03Paid on conversations, never contacts

You pay when a real buyer talks. Your follower count is your win, not our billing meter.

04Humans outrank the agent

Take over any thread, any time, mid-sentence. The agent steps back, watches, and learns from how you closed it.

A DTC founder running their storefront
A creator turning a viral post into DMs
An operator answering DMs between orders
A founder closing a sale from the couch

Illustrative brand imagery, shot on hard flash — not customer photos.

Come build with us — or just try it.

We’re a small, bootstrapped team onboarding our first stores. There’s room.

NO CARD. LIVE IN 10 MINUTES.