Meta Tech Provider
FOR CREATORS & INFLUENCERS
HyperDM answers matching comments, story replies and DMs automatically — delivers your lead magnet, captures the email, sells your offer in your voice — while you make the next post.
Instagram today · no card · never priced per follower
When someone comments your keyword, replies to a story or DMs you, HyperDM replies automatically — delivering the freebie, asking for the email, sending the link — so the lead lands while they still care.
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A comment that contains the keyword (matched case-insensitively) gets one of the public reply variants under the comment and a DM with the lead magnet's link — the comment_keyword automation, on a creator's reel.
Reply publicly so the thread looks alive, then take it to the DM with the guide, the code or the link. Post scoping, tap-then-link, email capture and a follow-up nudge are built in.
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A DM-keyword automation fires when its keyword appears anywhere in the message, case ignored — here GUIDE inside "do u still have the guide" — then sends the DM and its link. Intent mode ("Recognize intention") is the other option on the same trigger, for DMs worded close to a description the merchant writes.
Match a keyword anywhere in the message — 'do u still have the guide' fires GUIDE — or use intent mode for DMs worded close to a question you describe. Up to five keywords, exclusions that veto a match, first match wins.
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A flow drawn on the canvas runs a fixed path — Trigger → Message → Condition → Smart delay → AI Step — with the node types, labels and branch ports the flow editor draws.
When the path must not vary, build it on the canvas: trigger, message, follow gate, condition, delay, tagging, email capture. Start from a recipe — Free lead magnet, Follower-gated link, Giveaway entry collector — then, on Growth or higher, drop an AI Step in for the turn that needs judgement.
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Brief the agent in plain English: how you talk, what you sell, what it must never promise. It answers from your offers, prices and policies and shows the sources it used, so you can check an answer. AI can still make mistakes, so test it before you turn it on.
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The agent answers from the workspace's knowledge — the offers and FAQ a creator added — and the Inbox shows the receipt: `Sources retrieved · <sources>` when retrieval found chunks, `⚠ unsourced — review` when it did not.
The agent reads your reviewed offers and knowledge before it replies, and the Inbox lists the sources retrieved for each AI reply. AI can make mistakes — test common questions and enable human review for uncertainty.
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An AI Step node inside a flow hands one turn to the agent with a plain-language goal, parks the run, and resumes down the outcome it picked — Purchased or Needs human — into the next node.
On Growth or higher, hand a single turn of a flow to the agent with a plain-language goal — answer their question about the course, then get them to the checkout. It answers, parks the run, and resumes down the outcome you drew — Purchased or Needs human.
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When the refund check detects a refund request, the agent is paused for that conversation before it drafts; when a drafted reply contains a phrase from the merchant's forbidden-claims list, the reply is held instead of sent and the conversation pauses — either way a note lands in the Inbox. The checks match the cues and exact phrases they know, so a reworded request or claim can get past them.
Set a max discount, forbidden claims and refund routing. When a check detects a rule violation, the reply is held and an Inbox review task is created. Checks can miss things, so test your rules.
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Every conversation in one place, with what the agent said, whether it was grounded, who's hot, and whether the reply window is still open — so the five minutes you give your DMs go to the fans who matter.
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Every Inbox row carries the contact's lead-score band, and every agent reply shows whether it was grounded and whether it was seen — with the 24-hour reply window state one tap away on the contact card.
Lead-score bands, seen receipts and grounded receipts sit on every thread. See at a glance who is close to buying and what the agent told them.
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A merchant can take a thread over for a fixed duration or until they resume (the agent pauses and auto-resumes on the timer), snooze it to resurface later, and the Inbox states whether the 24-hour reply window is open — a free-form reply outside it is refused, not sent.
Take a thread over for an hour, a day or until you resume, snooze it to come back later, and see whether the 24-hour reply window is still open before you type.
Start freeConnect, pick a recipe, go live — and stop losing the fans who already showed up.
Connect through Instagram's official authorization flow with an eligible professional account. No password handed over, no grey-area tooling.
Free lead magnet, Follower-gated link, Giveaway entry collector, Webinar registration — a Vault of ready-made recipes. Or tell HyperDM what you want in a sentence and it drafts the automation.
Run counts, link taps, emails captured and every conversation in the Inbox — with the sources retrieved beside each AI reply.
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