All use cases
HyperDM for Supplements & Wellness

Answer the dosage question. Win the subscription.

Supplements live and die on two things: customers feeling safe enough to buy, and buying again. HyperDM answers dosage, timing and stacking questions from your real label and guidance — accurate, compliant, never a health claim — then drives subscribe-and-save so a first order becomes a standing one.

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Dosage & timingStackingSubscribe & saveCompliant by design
Free to start — 50 conversations a month. No credit card.
yourwellnessINSTAGRAM · DIRECT
how do i take the magnesium? and is it ok with my multivitamin?
The label is two capsules with your evening meal — a lot of people prefer magnesium at night. It's fine alongside a standard multivitamin 🌙 (not medical advice — check your doctor for anything specific)
got it. is there a discount if i get it every month?
Yes — Subscribe & Save is 20% off and ships every 30 days, cancel anytime. Want me to set that up?
grounded · label dosage + subscription · ~2s
The DMs you already get

Trust closes the first order. Subscriptions pay the bills.

Supplement shoppers are cautious — they want to know how to take it, whether it's safe with what they already take, and whether it actually works — and they're price-sensitive on repeat. Get the safety questions answered with confidence and the subscription offer in front of them at the right moment, and you build the recurring revenue this category runs on.

01dosage & timing

“How much do I take / when do I take it?”

HyperDM answers the dosage and timing straight off your label — “two capsules with your evening meal” — clearly and accurately, every time. It states the directions as written and reminds them it isn't medical advice, so the customer feels confident enough to commit.

02stacking & interactions

“Can I take this with [other supplement / medication]?”

It answers what your guidance supports — “it's fine alongside a standard multivitamin” — and for anything involving medication or a condition, it stays in its lane: no interaction advice, a clear “check with your doctor”, and a hand-off to your team. Safe, compliant, trustworthy.

03compliant claims

“What's it for / will it actually work?”

HyperDM describes what the product is and what's on the label using your approved, compliant copy — never an unsubstantiated “cures” or “treats” claim. It points to your real benefits and ingredients so the shopper buys on facts, and it keeps you clear of structure/function-claim trouble.

04subscribe & save

Turning a one-time buyer into a subscriber

At the right moment — usually right as they're deciding — HyperDM surfaces your subscribe-and-save offer with the real discount and terms, and sets it up in the DM. This is the single biggest revenue lever in supplements, and HyperDM pulls it on every qualifying conversation.

05refills & retention

Refills, “did my order ship?” and lapsed subscribers

It answers order and shipping status from your real data, nudges a reorder before they run out, and re-engages a lapsed subscriber in the DM with a reason to come back. Retention is everything in wellness, and HyperDM works it conversation by conversation.

Compliant by design

Confident on dosage. Careful on claims.

Supplements are a regulated category, and a careless health claim is a real liability. HyperDM reads your label and approved copy on every reply — so it's confident on directions and ingredients, and disciplined on everything else: no diagnosing, no treating, no curing, no interaction advice it isn't qualified to give. Anything medical goes straight to a human.

✓Dosage and timing read straight off your real label
✓Only your approved, compliant benefit language — no “cures” claims
✓No medical, interaction or condition advice — it escalates instead
✓Surfaces subscribe-and-save and sets it up to close
yourwellnessINSTAGRAM · DIRECT
i'm on blood thinners, is the omega-3 safe for me?
That's a question for your doctor — I can't advise on interactions with medication. What I can tell you is the dose per serving and the source. I'll flag this for our team to follow up too 🩺
grounded · label only · escalates safely
Where to start

Wellness retention lives on WhatsApp.

Supplements are a subscription business, and the relationship is ongoing — refills, reorders, “did it ship?”, “pause my next box”. WhatsApp's consented inbox is built for exactly that recurring, one-to-one conversation, with compliant templates for the back-in-stock and reorder nudges that keep subscribers subscribed.

Start here

HyperDM for WhatsApp

Refills, reorders and subscription management are an ongoing one-to-one relationship — WhatsApp's consented inbox and approved templates are built for it.

See HyperDM for WhatsApp
And from there

One brain, every surface.

Instagram comment-to-DM still does the top-of-funnel work — catching the “how do I take it?” questions on your education content and turning them into first orders.

The honest FAQ.

Yes. HyperDM reads the directions straight off your product label and answers “how much do I take?” and “when do I take it?” clearly and accurately — “two capsules with your evening meal” — every time. It states the label directions as written and reminds the customer it isn't medical advice, which is exactly the confidence a cautious supplement shopper needs to commit.
No — and that's deliberate. HyperDM only uses your approved, compliant benefit language, so it won't say a product “cures”, “treats” or “prevents” anything, and it won't give interaction or medical advice. For anything involving a medication, a condition or pregnancy, it says it can't advise, points the customer to their doctor, and hands off to your team. That keeps you clear of structure/function-claim and FTC trouble.
Carefully. HyperDM will confirm what your own guidance supports — for example that a product is fine alongside a standard multivitamin — but it will not advise on interactions with prescription medication or a medical condition. It tells the customer plainly to check with their doctor and escalates the thread to a human, with the full context attached.
Yes, and it's the biggest lever for supplements. At the point of decision, HyperDM surfaces your subscribe-and-save offer with the real discount and terms — “20% off, ships every 30 days, cancel anytime” — and sets it up right in the DM. Turning a one-time buyer into a subscriber in the conversation is far more effective than hoping they click a banner later.
Yes. It answers order and shipping questions from your real data, nudges a reorder before a customer runs out, and re-engages a lapsed subscriber in the DM with a reason to come back. Retention is everything in wellness, and HyperDM works it conversation by conversation rather than relying on a one-size-fits-all win-back email.
WhatsApp is the natural home, because supplements are a subscription business and the relationship is ongoing — refills, reorders, “pause my next box”. WhatsApp's consented inbox and approved templates are built for that recurring one-to-one conversation. Instagram comment-to-DM still handles the top of funnel, catching “how do I take it?” questions on your education content and turning them into first orders.

Answer safely. Subscribe more. Repeat.

Ten minutes to live, no card. First 50 conversations a month are free.

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