Meta Tech Provider
97% OF COMMENTS NEVER GET A REPLY
HyperDM turns comments and DMs into useful conversations automatically — grounded in your real catalog, with a clean handoff when it needs you.
Instagram today · no card to start
View plans and how conversations are counted
When someone comments, replies to a story or DMs the keyword, HyperDM replies automatically — so the connection happens while they still care.
Start automating
A comment that contains the keyword (matched case-insensitively) gets one of the public reply variants under the comment and a DM with the link — the comment_keyword automation.
Reply publicly so the thread looks alive, then take it to the DM with the link, the code or the answer. Post scoping, tap-then-link and a follow-up nudge are built in.
Start free
A DM-keyword automation fires when its keyword appears anywhere in the message, case ignored — here GUIDE inside "do u still have the guide" — then sends the DM and its link. Intent mode ("Recognize intention") is the other option on the same trigger, for DMs worded close to a description the merchant writes.
Match a keyword anywhere in the message, or use intent mode for DMs worded close to a question you describe. Up to five keywords, exclusions that veto a match, first match wins.
Start free
A flow drawn on the canvas runs a fixed path — Trigger → Message → Condition → Smart delay → AI Step — with the node types, labels and branch ports the flow editor draws.
A giveaway, a lead magnet, a launch — build it on the canvas: trigger, message, condition, delay, tagging, data capture. On Growth or higher, drop an AI Step in for the turn that needs judgement.
Start free
Brief the agent in plain English. It answers from your catalog, prices and policies — and shows its source — instead of inventing something confident.
Start free
The agent answers from the workspace's knowledge and catalog and the Inbox shows the receipt — `Sources retrieved · <sources>` when retrieval found chunks, `⚠ unsourced — review` when it did not.
The agent uses synced products and reviewed knowledge, with a draft evidence check. Review retrieved sources in the Inbox; checkout confirms current availability.
Start free
An AI Step node inside a flow hands one turn to the agent with a plain-language goal, parks the run, and resumes down the outcome it picked — Purchased or Needs human — into the next node.
On Growth or higher, hand a single turn of a flow to the agent with a plain-language goal. It answers, parks the run, and resumes down the outcome you drew — Purchased or Needs human.
Start free
When the refund check detects a refund request, the agent is paused for that conversation before it drafts; when a drafted reply contains a phrase from the merchant's forbidden-claims list, the reply is held instead of sent and the conversation pauses — either way a note lands in the Inbox. The checks match the cues and exact phrases they know, so a reworded request or claim can get past them.
Set a max discount, forbidden claims and refund routing. When a check detects a rule violation, the reply is held and an Inbox review task is created. Checks can miss things, so test your rules.
Start free
Every conversation in one place, with what the agent said, whether it was grounded, who's hot, and whether the reply window is still open — so you answer the ones that matter.
Start free
Every Inbox row carries the contact's lead-score band, and every agent reply shows whether it was grounded and whether it was seen — with the 24-hour reply window state one tap away on the contact card.
Lead-score bands, seen receipts and grounded receipts sit on every thread. You can see at a glance who is close to buying and what the agent told them.
Start free
A merchant can take a thread over for a fixed duration or until they resume (the agent pauses and auto-resumes on the timer), snooze it to resurface later, and the Inbox states whether the 24-hour reply window is open — a free-form reply outside it is refused, not sent.
Take a thread over for an hour, a day or until you resume, snooze it to come back later, and see whether the 24-hour reply window is still open before you type.
Start freeConnect, set it up, test it, then turn it on — and stop missing the people who already showed up.
Connect through Instagram's official authorization flow with an eligible professional account. No password handed over, no grey-area tooling.
Tell HyperDM what to do in a sentence and it drafts the automation. Draw the paths that must not vary on the canvas.
Test from a second account, then turn it on. Run counts, link taps and every conversation in the Inbox — with the sources retrieved beside each AI reply.
NO CARD · INSTAGRAM TODAY · CANCEL ANYTIME
