Per-contact pricing

Per-contact pricing charges for contacts counted under a provider's plan. Some plans count stored contacts; others count contacts active during the billing period.

The difference is what gets counted. On a stored-contact plan the meter is the size of the list the tool keeps, so a contact who never messages again can still count. On an active-contact plan the meter is the people who interact during the billing period; a stored contact who stays inactive isn't counted for that period.

Example, checked 10 October 2026: Manychat's current plans count monthly active contacts — people who send or receive messages through Manychat, counted once per billing month — and include AI on Pro and above. Importing or storing a contact who stays inactive doesn't make them active. Accounts on older plans may still have different terms, so compare your own current quote.

Conversation-based pricing, which HyperDM uses, counts conversations handled rather than contacts. Either model can cost more or less depending on your activity, so compare the same month's usage under each.